ConfigTrail vs Hudu for MSP and IT documentation
Hudu is a well-regarded IT Glue alternative with transparent per-user pricing (roughly $27–$30 per user per month), a self-hosted option, and no seat minimum. ConfigTrail approaches the same problem differently: it is a zero-knowledge encrypted vault for runbooks, configs, AI prompts, and notes, with flat plans from $5/month.
Where ConfigTrail wins
Zero-knowledge AES-256-GCM encryption in the browser — neither ConfigTrail nor anyone with database access can read your documentation. Per-client encrypted isolation for MSPs. Typed runbook steps, encrypted search, version diffs, and an AI prompt library with variables. Flat pricing: Pro $5/month, Team $20/month for 5 seats, MSP from $29/month.
Where Hudu wins
Asset and device management, PSA/RMM integrations, client portals, a self-hosted deployment option, and a broader feature set for running an MSP end to end.
Who should choose ConfigTrail
Teams whose main need is secure, searchable, versioned procedures and configs — especially where the documentation itself is sensitive enough that server-side encryption isn't enough.
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