Question 1

What is ConfigTrail?

Accepted Answer

ConfigTrail is an encrypted knowledge vault for IT professionals. System administrators, DevOps engineers, AI architects, and IT teams use it to store runbooks, configurations, AI prompts, and notes with zero-knowledge encryption — meaning even we cannot read your data.

Question 2

How does the zero-knowledge encryption work?

Accepted Answer

ConfigTrail encrypts all your data in your browser using AES-256-GCM before it ever reaches our servers. Your encryption key is derived from a passphrase you choose using PBKDF2 (600,000 iterations) and never transmitted. Even if our database were breached, your runbooks and configs would remain unreadable.

Question 3

Can my team share runbooks and configurations securely?

Accepted Answer

Yes. ConfigTrail's Team plan supports secure encrypted sharing using per-member wrapped encryption keys (ECDH key exchange). Each team member decrypts shared content with their own key — no plaintext ever passes through the server.

Question 4

Is ConfigTrail good for system administrators and DevOps teams?

Accepted Answer

Yes. ConfigTrail is purpose-built for IT professionals who need to document complex procedures, store sensitive configurations, and share knowledge safely across teams. It supports step-by-step runbooks with typed steps (commands, configs, warnings, notes), version history, and encrypted search.

Question 5

Can I store AI prompts in ConfigTrail?

Accepted Answer

Yes. ConfigTrail includes an AI prompt library where you can save, version, and organize prompts with variables. AI architects and engineers use it to maintain prompt workflows, system instructions, and reusable templates — all encrypted.

Question 6

How much does ConfigTrail cost?

Accepted Answer

ConfigTrail Pro is $5/month with a 30-day free trial — no credit card required to start. The Team plan is $20/month and includes 5 seats ($4/seat/month), with encrypted team sharing and collaboration features.

Question 7

Does ConfigTrail work for MSPs managing multiple clients?

Accepted Answer

Yes. ConfigTrail has an MSP tier with isolated, encrypted workspaces per client, centralized technician management, reusable process templates, and a dashboard with staleness alerts. MSP plans start at $29/month.